Privacy policy

Our website address is: https://thejulietas.com.

This Privacy Policy governs, in general terms, the collection and processing by Julietas of the personal data you provide as a user of the website accessible through the domain name https://www.thejulietas.com (hereinafter, the “WEBSITE”), including the services available at any given time through the WEBSITE.

You may not use any part of the website for unlawful purposes (copyright) or in breach of these terms of use.

Julietas reserves the right to amend the Privacy Policy in order to adapt it to legislative, case-law and/or administrative developments, as well as to the practices it carries out at any time through the site, always taking your rights and interests into account.

Data processing

The Data Controller responsible for your data is Julietas

For any matter relating to the Privacy Policy and/or the processing of your personal data, you can contact us at the postal address indicated above and/or through the email address hola@thejulietas.com

Obtaining data

The data we process at Julietas has been obtained from you, through (i) any forms you fill in while browsing the site, (ii) by sending an email or enquiry message.

Should the personal data provided belong to a third party, you guarantee that you have informed that third party of the Privacy Policy and obtained their consent to provide their data to Julietas for the purposes set out below.

We also inform you of the possible processing of your social media data through the corporate profiles that Julietas keeps available on each social network where it is present, all in accordance with the terms and conditions established on each social network.

Data processing

The data we process at Julietas is that which you have provided while browsing the site, through the forms we use to formalise our contact with you and/or via email, as well as any other data we may obtain through the Julietas corporate profiles on the social networks where we are present.

In particular, at Julietas we process the following categories of data:

• Identification and contact details (e.g. first name, surname, postal and email address, telephone, etc.).
• Identification codes and keys as a registered user of the site.
• Internet browsing data (e.g. IP address, visits to web pages, connections to wifi networks, etc.)

Purpose of the data processing

The processing of your personal data pursues the following purposes:

• To manage and process your registration as a user of the site, where possible.
• To manage your access to and use of the content and services that Julietas makes available to you through the site, including blog and social media services or any other features accessible from the site at any given time.
• To handle and manage the purchase of products you may make with Julietas through the site, to manage the shipping of those products and, in general, to maintain, manage and oversee the contractual relationship you establish with us as a buyer of our products or services.
• To handle and manage requests for information, suggestions, complaints or claims made through the site or by email.
• To send you, by various means including electronic ones, commercial and advertising communications from Julietas regarding products, services, offers, promotions and any other relevant information concerning these entities, provided you have consented to this.
• To manage your subscription to our newsletter service and the sending of the corresponding electronic communications, provided you have given your prior consent.

The processing of your personal data by Julietas, in accordance with the applicable regulations, is based (i) on your consent, given at the time your personal data is collected and which you voluntarily provide through the mechanisms enabled for this purpose on the site; (ii) on the relationship established with us in cases where you purchase our products; or (iii) on the legitimate interest of Julietas.

We remind you that, at any time, in cases where the processing is based on your consent, you may withdraw it freely and free of charge, under the terms set out in the following section.

Your data will not be disclosed to any third-party entities.

Data protection

If you request a password reset, your IP address will be included in the reset email.

How long we keep your data

The applicable data protection regulations grant you a series of rights regarding your personal data which you may exercise during its processing. These rights are as follows:

• Access to your data: You have the right to access your data to find out what personal data concerning you we are processing.
• Request the rectification or erasure of your data: In certain circumstances, you have the right to rectify any inaccurate personal data concerning you that we process or even to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Request the restriction of the processing of your data: in certain circumstances, you have the right to ask us to restrict the processing of your data, in which case we inform you that we will only keep it for the exercise or defence of claims, as provided for in the applicable data protection regulations.
• Data portability: In certain circumstances, you have the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another data controller.
• Object to the processing of your data: You have the right to object to the processing of your data, in which case we would stop processing it unless, for compelling legitimate reasons or for the exercise or defence of possible claims, it must be kept.

You also have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to its withdrawal.

You may exercise these rights by written request addressed to Julietas, by sending an email to the address hola@thejulietas.com

The security of your data

Julietas will at all times process your data in a strictly confidential manner, keeping the required duty of secrecy regarding it, in accordance with the provisions of the applicable data protection regulations, adopting for this purpose the technical and organisational measures necessary to guarantee the security of your data and prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which it is exposed.